Adapting to Change

Adapting to Change
10/07/2020

As previously reported in the Echo Harvest have developed their Food Home Delivery business on the back of the Coronavirus pandemic. What started out as an emergency measure to get them through some tough trading times while pubs and restaurants were closed now looks to be a permanent fixture of their business.

Customer service has always been the life blood of how Harvest have grown as a business over the last 30 years offering the catering world great quality products with a really flexible service at great value. This ethos has served them well as they have diversified their business to Home Delivery and continued to build a great service and reputation as they go. They admit they made a few mistakes along the journey of moving from a business to business world to a business to consumer world but they have learnt fast from their mistakes.

Its been astonishing watching them change and develop as a business almost weekly to the needs of the general public. Not only have they sourced a huge amount of new products from everyday items like pot noodles and shower gel to premium wine and sprits they have also now launched a range of fresh fish!

Their online trading web site is also now unrecognisable from what it was 3 months ago with huge developments in appearance and usability as well as a brand new website dedicated to home delivery customers at www.harvesttohome.co.uk  with lots of inspirational recipe video’s as well as locally produced products or fresh veg from local farms!

Image
Screenshot 1
Image
Screenshot

 

As Hotels, Pubs and Restaurants start to get back to normal Harvest have confirmed that their Home Delivery business is here to stay. They are continuing to grow the product range and improve their service offering.

Harvest have had over 12,000 customers register for their Home Delivery Service and I would urge any one who hasn’t tried them yet to give them a go. They are even offering a 10% discount for all customers who register with them before the end of July. With a £30 minimum order value that represents a huge discount!

Register here